The Rail Safety Inspection Office maintains clear communication with the public and media. Providing a timely response and an objective information service minimises the likelihood of speculation of the causes of any accident and the safety of the rail system. The objective of the Rail Safety Inspection Office is to maintain public awareness of the safety of rail transport as well as of the risks resulting from any irresponsible conduct associated with the rail system.
This is done by press releases and by taking part in educational TV and radio programmes about accidents and incidents as well as current developments of their rates. Because of this, The Rail Safety Inspection Office is frequently quoted in the media. Every statement from The Office includes educational information about the parts of traffic regulations most frequently ignored by road users.
The Rail Safety Inspection Office, as a government body, is subject to the Freedom of Information Act. The Office regularly publishes annual reports on the provision of information stating the number of requests from the general public.